by Minkie Du Toit | Jan 29, 2025 | Education
By Eberhard Niklaus Redefining Customer Service: Building Lasting Connections in Every Role In today’s world, every individual serves customers in some capacity, whether directly or indirectly. This could be a retail employee assisting shoppers, an accountant...
by Minkie Du Toit | Jan 22, 2025 | Education
By Eberhard Niklaus Ignite Your Motivation for the Year Ahead As we step into a new year, many of us find ourselves setting new goals and aspirations. However, it’s no secret that these resolutions often fade away, leading us to ponder the topic of motivation....
by Minkie Du Toit | Jan 15, 2025 | Education
By Eberhard Niklaus Recognising and Embracing the Talents That Make You Unique. Have you ever admired a skill, trait, or talent that someone demonstrates, and then be tempted to imitate them? I know I have. For example, I have great admiration for Robin Banks (he does...
by Minkie Du Toit | Jan 8, 2025 | Education
By Eberhard Niklaus Understanding Customer Needs to Build Lasting Relationships When it comes to sales, the biggest mistake an inexperienced salesperson can make is to rush headlong into their pitch, talking nonstop about their product or service. It’s easy to fall...
by Minkie Du Toit | Jan 1, 2025 | Education
By Eberhard Niklaus Relationship-Driven Selling: Transform Strategies in Modern Era The Evolution of Selling Selling has evolved dramatically over the years, transforming from a straightforward transactional process into a complex, relationship-driven endeavor. In...
